To our customers we
promise:
- To uphold the highest standards in
professional diagnosis, service, and repair by employing the best
professional personnel and using state-of-the-industry equipment and
quality parts.
- To offer valid written estimates, keeping
the customer aware of changes in the repair process.
- To conform to all applicable state and
local laws.
- To maintain a sense of personal Obligation
to our customers.
- To maintain methods to resolve customer
complaints.
To our employees we
promise:
- To encourage ongoing training.
- To be personally committed to a quality
repair environment.
- To manage our businesses in a
professional, informed manner.
To the automotive industry we
promise:
- To uphold the highest standards of our
industry.
- To attempt to correct abuses within our
automotive community.
- To be aware and proactive in response to
changing technology and legislation.
- To uphold the integrity of all members of
the Automotive Service Professionals.
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